DELIVERY POLICY
Thank you for choosing TATYA X VERSE. Our commitment to quality extends beyond our clothing; we also strive to provide a seamless and reliable delivery experience. Please take a moment to familiarize yourself with our delivery policy to understand how we process and deliver your orders.
​
1. Shipping Times
-
We make every effort to ensure your order reaches you in a timely manner. Shipping times may vary depending on your location, UK-based deliveries should arrive next working day including Saturdays. All orders are delivered via First Class, free of charge.
-
Please note that these are estimated times, and actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.
​
2. Order Processing
-
All orders are processed within one business day of receiving payment (Not including Saturday and Sunday). During high-demand periods, such as sales or promotions, processing times may be slightly longer, but we will notify you of any delays.
​
3. Shipping Methods
-
All orders are delivered via First Class.
​
4. Shipping Charges
-
Shipping charges are included in with any order within the UK. However, international delivery charges are not taken by the businesness, respectively.
​
5. Tracking Your Order
-
Once your order is shipped, you will receive an email with tracking information. You can use this tracking number to monitor the progress of your shipment and estimate its delivery date.
​
6. International Shipping
-
TATYA X VERSE does not offer international shipping however this is something we are working to provide.
​
7. Shipping Address
-
Please ensure that you provide accurate and complete shipping information during checkout. We are not responsible for orders shipped to incorrect addresses due to customer error. If you need to make changes to your shipping address, please contact our customer support team as soon as possible at info@tatyaxverse.co.uk.
​
8. Delays and Lost Shipments
-
While we strive to ensure timely deliveries, we cannot be held responsible for delays or lost shipments caused by unforeseen circumstances, such as natural disasters or carrier issues. If you believe your order is significantly delayed or lost, please contact our customer support team at info@tatyaxverse.co.uk, and we will assist you in resolving the issue.
​
9. Returns and Exchanges
-
For information regarding returns and exchanges, please refer to our Returns and Exchanges Policy found at www.tatyaxverse.co.uk/returns-exchange-policy.
​
By placing an order with TATYA X VERSE, you agree to abide by our delivery policy. We reserve the right to update this policy as needed, so we recommend reviewing it periodically for any changes.
If you have any questions or concerns about our delivery policy, please feel free to contact our customer support team at info@tatyaxverse.co.uk.
​
Thank you for choosing TATYA X VERSE.